ACS was founded in 1990 by Chris Leach as a small specialised aviation company, initially dealing with a small number of large contracts.
The Charter market had seemed saturated, with a small number of large established companies controlling the whole market along with a handful of one and 2 man brokerages and many thought that there was not enough room for a new big player. ACSs commitment to personal service proved popular in what had been described by some as a complacent market place and the company grew rapidly. ACS then furthered their commitment to providing exceptional customer service by opening regional offices. These offices were established with the aim of meeting the charter requirements of existing customers but also to extend ACS`s charter services to international clients.
Each regional office was based on the same principles of customer service and every account manager worldwide was trained in the London office. ACS now employs over 200 staff around the globe speaking local languages and with expertise in their own regional markets and counts Middle Easte
royalty, the British government, major multinational corporations and non-profit organisations as its customers.
The company has grown on the following principles
High quality personal service
Quick response times
Continuous service from enquiry to post flight
Expert knowledge of the industry